The Platinum Paws Pet Services
Peace Of Mind Blueprint
Our services have been designed with our incredible client’s needs in mind and what we can do to give them a stress-free experience with peace of mind.
Professionalism
We do what we say we are going to do when we say we are going to do it.
Our clients know that they are trusting their fur/feather-babies and their homes to a well-established, experienced, qualified, insured, and bonded business
We work as a team of professionals.
We respect our client’s confidentiality and personal space. We only enter parts of your home necessary to care for your pet. We leave your home neat and tidy with the doors firmly locked.
For further peace of mind, we are bonded, insured, carry workers comp on all employees including the owner, and non-owner riders on employee vehicles while driving between jobs.
Reasonable and Competitive Rates
Being a pet owner is a large investment, we make our rates affordable and competitive.
We offer an assortment of services to accommodate all budgets.
Follow-Up
We continually check in with our clients to see how we are doing and what we can do to improve.
We encourage our clients to give us their honest feedback.
First Rate Staff
Only employ dedicated pet care professionals.
All go through an extensive 10 point screening process
We are staffed by the BEST employees, with no independent contractors
Check out our amazing team.
Read our Platinum Paws Code of Ethics
Safety
All staff are certified in First Aid for Feline and Canines
We do not do pack walks, only walk dogs from the same household.
All dogs are walked on leashes and we do not take dogs under our care to dog parks.
All sitters employed by Platinum Paws Pet Services live within our service area, so if an emergency would arise, someone is close by.
None of our employees have car decals for advertising purposes, which may alert people to your absence. Only the owner has a decal on the back of her vehicle.
Genuine Love for Animals
Platinum Paws Pet Services was founded on my passion for animals and the root of our continued success.
All of us at Platinum Paws Pet Services make it our priority to give your pets as much love and attention as you would.
Our purpose is to promote your pet’s health and well-being.
Customized Services
As no two people are alike, no two dogs are the same.
We create care plans for each pet under our care.
FREE estimate of all charges before our registration meeting
Experience and Educational Development
Only certified professional pet sitter in the Washington County area, Greencastle, and Waynesboro.
Our experience, knowledge, and training allow us to better understand your pet and how to best interact with them.
All employees go through a training program to understand canine and feline behavior.
Believes in continuing education on best care practices for all animals that are in our care.
Unsurpassed Personal Service with Outstanding Communication
We are here to provide our clients with a phenomenal pet care experience.
Our scheduling software allows for clients to be in contact with our sitters and office staff.
We monitor the voicemail and email during office hours in case of an emergency.
Each sitter leaves a detailed report of their visit with pictures and GPS tracking.
Professional Pet Sitting Software
We use high-tech scheduling software and a database system so NO pet is ever left behind.
The scheduling software, Time To Pet, gives our clients convenience and peace of mind.
GPS functionality records the pet sitter/dog walker’s check-ins allowing you to see where they went on their visit.
Detailed report card from their sitter with pictures in real-time.
Clients are able to personalize their schedule, update their profile information, view invoices, pay invoices, and more through the mobile app!
