World Class Pet care
Our clients are raving fans of ours because we take care of their pets as if they were our own.
Donna Mitchell
“She truly cares about your pets as much as you do! 100% dependable and honest… Breezie and Tankers love her!”
“Jenn is amazing! I don’t have to worry about the dogs or the cats when we go away. She loves them like they’re her own. I would and do, highly recommend Platinum Paws Pet Services if you are going away or just need someone to stop by. She has saved us so many times I can’t even begin to count. Breezie and Tanker love her!”
Tim Luipersbeck
“There’s really not much more reassuring than knowing you’ve left your fur babies in the hands of someone as capable as Jenn!”
“She adds such a personal touch to her care while you’re out of town, that leaves little doubt that you’ll be returning to an ideal situation. I loved receiving pictures of my two cats while away. The detailed notes I came back to after this past weekend were so thoughtful and helped to explain everything I may have been wondering. Thank you so much for everything!”
Elizabeth Eudy
“I feel like my cat was well cared for and received love and attention. Michelle did a wonderful job and I am so pleased with the attention Chibs received during her visits.”
Tim Luipersbeck
“There’s really not much more reassuring than knowing you’ve left your fur babies in the hands of someone as capable as Jenn!”
“She adds such a personal touch to her care while you’re out of town, that leaves little doubt that you’ll be returning to an ideal situation. I loved receiving pictures of my two cats while away. The detailed notes I came back to after this past weekend were so thoughtful and helped to explain everything I may have been wondering. Thank you so much for everything!”
Justin Artz
“Platinum Paws is the best!“
“They took amazing care of my senior dog, providing very detailed notes and photos after every visit. The staff is fantastic—kind, professional, and attentive. Their online portal is great for scheduling and payment. Never worried about my boy with them! Highly recommend.”
Antoinette Griffin
I had searched timelessly for a Pet service in my area that did both waste removal and fur baby care. After several let downs, I found Platinum Paws. The owner was welcoming and pleasant, but even more I appreciated how professional she was. She was personable and made me feel comfortable using her services.
She immediately assigned me a wonderful worker names Chris. I have 3 dogs, Cane Corse, Rottie and a Great Dane, all of which can be intimidating to someone who doesn’t know them. During the meet & great, Chris came in with confidence and knowledge of fur babies and how to get them comfortable. It didn’t take long because my babies loved and took to him that same day.
My services provided have been consistent and done well. The communications are also great. I always know when Chris is at the house, what service(s) were provided and when he leaves. So, if you need someone trusted and more importantly who will take excellent care of your fur babies. Platinum Paws is a one-stop shop.
Charles Edward
“I don’t say it often enough, I really appreciate the level of service your company provides. You are very thorough in the services you provide. It’s great that you communicate on a daily basis with pictures that you have completed the task at hand. It is also obvious that your team really cares. Thank you for what you do“
Thomas Sharp
“We are blessed our pup’s are being taken care of so well during our get a ways! It wouldn’t be the same with another provider!!!!”
Diane Sullivan
“This service provided excellent care and consistent communication while caring for my two cats. They are responsible and thorough with their care. I would definitely use them anytime I plan a time away. They definitely meet their goal to be a service of excellence!“
Tony Gill ~ Max & Maggie
Chris does a great job taking care of the dogs. They get so excited when he comes to the house!
Sally Irwin ~ Rosie
“Thank you for taking such great care of Rosie! I love getting reports and pictures of her at each visit.”
Matt Munson
“Jen and her team at Platinum Paws are simply the best. The level of care and compassion given to your fur babies is unmatched. Your babies are safe with her and her team.”
Crystal Pheulpin
“I can’t say enough good things about Jennifer at Platinum Paws Pet Services in Hagerstown! She offers exceptional services including dog walking, pet/cat sitting, backyard clean-up, and pet concierge services. Jennifer is professional, caring, and truly goes above and beyond to meet both pets’ and owners’ needs. The in-home pet care she provides is top-notch, and you can tell she really loves what she does. It’s clear that Jennifer prioritizes customer satisfaction. Highly recommend Platinum Paws for anyone looking for reliable, personalized pet services!”
Alice Roberts
“Don’t know what I would do without Platinum Paws! So lucky I found you! Such a relief to find someone we can 100% depend on to take care of our special needs Charlie!”
Laura White
“This is the first time using a pet sitter. I was a little apprehensive to do so but was quickly rest assured that my dog was in the best hands. He acclimated very quickly to Michelle. Her updates after every visit were so helpful, and by the pictures sent with every visit, I could tell my dog was doing very well. He is typically a very anxious dog, but he was very calm with her! I couldn’t be more pleased with her service and care for my dog while away.”
Jodie Stouffer
“Platinum Paws has been taking care of our animals for years, including a dog, cats, chickens, and even pigs! The service is exceptional! We never worry when we travel because our animals get the same love and care as if we were home, and probably more attention, too! They bring in our mail, monitor the house, and will let you know immediately if something seems off. Best service you will ever find to vacation with peace of mind!”
Angeline Lavelle
“The pet sitters were amazing. Both came to meet and greet, where I got to walk through my apartment, and they went out of their way to spend time with my cat. While I was on vacation, Debbie cared for my cat. She went above and beyond with pictures and details of how the visits went. My cat was very happy to receive the visitors’ love and attention! I will definitely be using your service again.”
I love the reasonable pricing, easy-to-use app communication, and dedication of the team members to caring for their clients’ pets.
Barry Wood
“Jennifer took care of our two cats and a dog for four days. I could not be more satisfied with her services. She was very thorough, informative, caring, and a pleasant person to deal with. would definitely recommend her services and if need be utilize again! It was definitely a stress reliever knowing our babies were well taken care of.”
Lorraine Blaydes
“My cat just loves her!”
“It makes going away for a vacation much easier knowing he is in good hands.”
Adrienne Raville
“I am so happy to have him [Chris]. Winston even allows him to put his coat on. That has been difficult for others in the past. Chris is very patient with my old guy. Have loved the service. Everyone is wonderful.”
Brenda Obenholzer
“My fur babies always receive the best care while I am away, giving me peace of mind.”
Steve Mitchell
“ABSOLUTELY THE BEST!!!”
“She is great with your animals and goes way beyond what your average sitters do!!!!! My dogs love her !!!!! and we do too!!!”